When it comes to over the phone business, our professionalism and passionate team will ensure that your businesses inbound and outboound calls are being looked after in a way that will gain you business.
Our state-of-the-art corporate call centre delivers the highest of standards, absolute value and integrity and can be extended to full 24 x 7 or any break-down that your business requires..
Our fully trained and experiences team will provide;
- Call answering out of hours or out of office
- Customer product and service enquires
- Technical Support Help Desk services
- Enquiry Handling
- Toll Free Services
- Customer Order Processing
- Redirecting calls
- Both Verbal and Written Communication Management
- Appointment Scheduling
- Information Verification
- Lead Generation
- Customer Surveys
- Third Party Verification
- Follow up Calls complete with customer feedback
- Verification of Billing Information
- Rectify and Manage billing issues and misplaced payments.
- Respond to customer enquiries and concerns